Política de envío

Delivery costs

You have free shipping on orders above €100. When your order total is lower than €100, shipping costs will be charged depending on your delivery address and method. 

After you've filled in all fields on the left side of the page, you can review the shipping costs. Depending on your delivery address, you can select a faster service for an added fee.

Duties & taxes
Max Langh ships from the Netherlands. Duties and taxes may apply if you place an order from outside the EU. For countries within the EU, there are no custom charges.
 
Max Langh shall not be liable for duties or taxes. Please be well informed before you place an order. Once your order has been shipped, it can no longer be cancelled. Only after you've received your order, you are able to return the item(s) free of charge.

Delivery time

Shipments within the Netherlands are handled by PostNL and all international shipments are handled by UPS. You will be informed about the expected or guaranteed delivery date during checkout. Please note that during sales periods delivery can take longer than usual and that shipments are only processed on European business days.

Additionally, we will send you an email the moment your shipment is handed over to shipping provider. They will provide you with a tracking number so you can follow your shipment throughout its journey.

Information about customs

For shipments outside Europe it may happen that a package will be kept at customs for inspection. Unfortunately, the inspection could take up to 30 days to send the package forward to the delivery address. Please let us know if you haven’t received your package after the customs clearance time. After those 30 days, we will start an investigation on your shipment.

Delivery Times

  • Please note that during sales periods delivery can take longer than usual.
  • Delivery times as shown below count from the day your package is shipped from the Max Langh warehouse.
  • Expected delivery date is mentioned on the checkout page, in the order confirmation e-mail and in the shipping confirmation e-mail.

 

The Netherlands

1 -2 business days
 

Rest of Europe

Delivery times vary depending on the UPS delivery service you choose: 

Standard: 2-5 business days 
 

US, Canada, Middle East & Australia

Delivery times vary depending on the PostNL delivery service. 
 

New Zealand

Delivery times vary depending on the PostNL delivery service. 

 

China 

Delivery times vary depending on the PostNL delivery service. 

 

South Korea & Taiwan

Delivery times vary depending on the PostNL delivery service. 

 

Rest of Asia

Delivery times vary depending on the PostNL delivery service. 

 

Africa

Delivery times vary depending on the PostNL delivery service. 

 

South America

Delivery times vary depending on the PostNL delivery service. 

International delivery

Shipments are insured against theft and accidental damage during shipping until the moment you received the package.

If your box is damaged upon arrival, we recommend that you either refuse the delivery or write a note (if possible) that you are accepting a damaged box when signing for it. 

 

 

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